I am running Exchange 2003 and I have a strange issue with a certain user being hit or miss if she can open a certain excel attachments from a certain email address, nor will it allow her to save this certain attachment to her desktop, but if she forwards it to someone, they save it and then send it back to her she can open it.
The even stranger thing is any other excel attachment she has no problems with, just from this one sender. So I'm not sure whats going on, because some days she is able to open it with no issues, but more often she cannot.
So I did a clean reinstall of office no luck, so I then tried wiping out her outlook profile including all associated files, still no luck.
So then I added her mailbox to my outlook and was able to open the excel file with no problems. I am figuring its something local to her system, but I am not sure what it could possibly be.
If she sends me the file and I save it and send it back to her, or save it to her desktop for her, she can then open it, so I haven't seen this issue before so I'm not sure what else to try, since she can open excel attachments from other emails.
Has anyone else experienced this issue, and if so how did you resolve this?