Hi,
I am getting a bit frustrated with the slow replies from Zoho. I have sent about 20-30 emails to support@zohocreator.com over the last few months. None of them were answered within 7 days and many of them were never answered at all, leaving me to fend for myself. What is Zoho's service SLA?
Does anyone else find this or is it just me? Any tips on how to get a swift reply? Usually what I do is create a forum topic (so that other people with the same problem can find the solution) and use the 'email this post to' (support@zohocreator.com) option. Does this have a lower rate of success than emailing directly?
cheers,
Jeremy
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I am getting a bit frustrated with the slow replies from Zoho. I have sent about 20-30 emails to support@zohocreator.com over the last few months. None of them were answered within 7 days and many of them were never answered at all, leaving me to fend for myself. What is Zoho's service SLA?
Does anyone else find this or is it just me? Any tips on how to get a swift reply? Usually what I do is create a forum topic (so that other people with the same problem can find the solution) and use the 'email this post to' (support@zohocreator.com) option. Does this have a lower rate of success than emailing directly?
cheers,
Jeremy
Read More