I just got a phone call from a laptop user telling me that he clicks the new email button in outlook and that he doesnt get the window. Before I said 'reboot' I vnc'd into this laptop. I click the new email button and I see the new email window come.....
Me: I see the email come up on your second monitor
User: Oh my God, the monitor is off....Oh goodness, I have the 2nd monitor turned off....I am so sorry...
Me: Smirk it off - hang up - sigh and smh.
Seriously, you can't make this stuff up!