Hi All,
This is my first post on the community however I have used Spiceworks in many companies for a while now.
Long story short, we are managed by an external IT company that runs Kaseya to manage our systems. As the recently appointed IT manager in the company, I have started to deploy Spiceworks to monitor the systems (my main reason for doing this is based on the fact that I know the external party is not monitoring our systems 100% correctly).
They have now stated that should I continue to do this they would no longer support us as they believe the program will conflict with theirs.
Can anyone in the community provide some answer/evidence that this is not the case? With this information, I believe I could successfully persuade them to allow both systems to run in tandem and allow me to sleep well at night knowing the systems are managed correctly.
Any help or thoughts are much appreciated.
P.S
We are under contract with this third party for 8 more months so cancelling is not an option.