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Windows cannot use USB data storage after used SEP 12.1

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Hey Everybody,

I have a 2PCs, plz kindly help me fix issues as bellow:

- PC 01: installed SEP Manager (used Application and Device Control feature to manage USB Encrypted 01) and SEP

- PC 02: installed SEP (deployed by SEP Manager on PC 01)

After two months stability: only allow USB Encrypted detected, block all USB data storage. Yesterday i turned off this rule to add a new USB Encrypted on SEP Manager (PC 01) and broadcast information to all PCs. But ... windows cannot use a new USB Encrypted, USB data storage get result similarly: alert "Found New Hardware" ???. Only use USB Encrypted 01.

Now i need to fix soon this issues. Plz help me, big thanks!


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