hello
I installed the remote agent in a Windows XP pro S3 Spanish computer and the service is not starting
this are the logs from the service:
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2013-07-05 02:55:46,750 [1] DEBUG Spiceworks.Agent.Common.Project - No other instances of Spiceworks Agent detected as running
2013-07-05 02:55:46,843 [1] DEBUG Spiceworks.Agent.Service.Agent - Instantiating agent service
2013-07-05 02:55:47,109 [4] INFO Spiceworks.Agent.Service.Agent - started Spiceworks Agent version 6.2.913
2013-07-05 02:55:47,171 [4] INFO Spiceworks.Agent.Service.Agent - setting scan interval to every 600 minutes
2013-07-05 02:55:47,281 [4] INFO Spiceworks.Agent.Service.Agent - setting connectivity interval to every 2 minutes
2013-07-05 02:55:48,187 [4] DEBUG Spiceworks.Agent.Service.Agent - scan is now due
2013-07-05 02:55:58,046 [4] FATAL Spiceworks.Agent.Service.Agent - Caught fatal exception: System.NullReferenceException: Referencia a objeto no establecida como instancia de un objeto.
en Spiceworks.Agent.Service.Os.Windows.Message.ComputerInfo.GetComputer()
en Spiceworks.Agent.Service.Os.WindowsSystemState..ctor()
en Spiceworks.Agent.Service.Os.SystemState.GetSystemStateProvider(SystemStateType type)
en Spiceworks.Agent.Service.Agent.get_ThisSystemState()
en Spiceworks.Agent.Service.Agent.TimerCallback(Object state)
en System.Threading._TimerCallback.TimerCallback_Context(Object state)
en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
en System.Threading._TimerCallback.PerformTimerCallback(Object state)
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and this are the logs from Windows Events:
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EventType clr20r3, P1 spiceworks agent service.exe, P2 6.2.913.0, P3 51c5d8eb, P4 spiceworks agent service, P5 6.2.913.0, P6 51c5d8eb, P7 16c8, P8 248, P9 system.nullreferenceexception, P10 NIL.
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could you please help me I have try everything from previus posts but still not able to make this rmeote agent to work.
thank you in advanced.
Regards
