Quantcast
Channel: Spiceworks Community - Latest topics
Viewing all articles
Browse latest Browse all 184217

Unable to view ticket details

$
0
0

After deleting some apps in Spiceworks settings all techs can no longer see ticket details AFTER switching to a different ticket than was originally loaded. *NOTE* the few apps that were deleted had been off for over 24 hours with no negative impact.

If you refresh the page you can see the first ticket selected, but if you click on another ticket all of the details go away. So the only way to work a ticket is if it's at the bottom or top of your list however you sort it.

Any ideas on how to fix?

Open SW and see the first ticket details:


Move to the next ticket and details disappear:


If you go back to the first ticket details are gone, but if you refresh you are able to view only the first ticket that loads.


Viewing all articles
Browse latest Browse all 184217

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>