Hi,
We have recently purchased a certificate for our Spiceworks installation so out external clients can access the help-desk however, we are running into issues trying to get the certificates to install.
From our CA we have received two .crt files and have followed the step by step instructions in this guide (https://community.spiceworks.com/how_to/127889-creating-and-incorporating-a-public-ssl-certificate-f...) skipping the first few steps regarding creating a CSR (as we don't need one because we already have the certs?) but using openSSL to generate a private key.
Im then renaming the .crt files to .pem files (primary and intermediate as stated in the guide) and ive changed the config file as also stated.
When we start Spiceworks backup we are given a desktop loading bar that takes a few minutes to complete but it just hangs on 100%, if...