Walked into the door at work and immediately got a loud “there he is!” along with laughter.I turned right around and walked out again to the sound of more laughter.A user was having trouble logging into her computer; her laptop keyboard didn’t work, her external keyboard didn’t work, and her account didn’t work. Before even taking my coat off I went and sat with her to see what I could do.
My teammate had already reset the password, so that part was in process.Just then the teammate walked up with a new keyboard to the uproarious laughter of everyone in the area.I tried both the existing keyboards and they worked just fine, so I kicked back while the user changed her password.
User:The numbers on my keypad don’t work!
Me:Your numlock isn’t on.
User:Oh.Now it works.
It took her several tries to get the password changed,...
