Hi Everyone,
We are currently looking at enabling the incoming mail option within Spiceworks however before doing this I need to configure our email signatures to be removed on new ticket creations.
We have a hidden character within users emails signatures so we can use the regex within Spiceworks to strip out comments, however the formatting when a user submits a new ticket with the signature looks awful. I have had a brief look online and came across removing content from emails using a mail flow rule however cant seem to find out how I would go about removing the content below that hidden character. Does anyone have any advise on this or experience with doing something similar?
Thanks