Happy Holidays everyone! Everyone at Scorpion Software wishes you a Merry Christmas and Happy New Year. Like many of you, Scorpion Software will be enjoying the festivities with family this holiday season. Below is a list of our hours of operation during the holidays, so you can adjust expectations accordingly: December 24th, 2012: 9am - 5pm PST December 25th, 2012: Closed except for emergency SERVER DOWN escalation December 26th, 2012: Closed except for emergency SERVER DOWN escalation December 27th, 2012: 9am - 5pm PST December 28th, 2012: 9am - 5pm PST December 31st, 2012: 9am - 5pm PST January 1st, 2013: Closed except for emergency SERVER DOWN escalation As of January 2nd, 2013 we are back in the full swing of things. If you need Emergency SERVER DOWN support please make sure you open a case at www.scorpionsoft.com/help so our support automation system can properly dispatch messages to staff so you can get a response in a timely manner. For more information on our response times and what you can do to assist us in resolving your cases faster, please download our Scorpion Software Technical Support Guide.
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