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Coronavirus help! Voice options to record a caller's consent?

March 18, 2020, 1:07 pm
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So like many others, we are finding ourselves in a position we have not expected due to the coronavirus.

We are a social services organization that has a small team of 4 agents in the field whose job it is to help people apply for government benefits (think seniors, the disabled, etc, who would otherwise have a hard time navigating the online application). Typically our people work at public libraries where a client will sit with them and our agent will walk through the online application on our agent's laptop.

As you can imagine, this involves closer contact than one would like with a pandemic going around.

For that reason, we are looking at options to move our agents out of the field and transition to a phone service temporarily. We are thinking we could have clients call our agents and our agents could fill out the online application...

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Digital Collaboration: The Frictionless Experience

March 18, 2020, 1:54 pm
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With so many different collaboration tools out there, some that work well with others and some that don't, and limited end-user training, it's not surprising that user adoption is challenging. How do you create a frictionless experience that drives productivity and ultimately, business results? What would you recommend to actually get people to use these tools? https://cdw.social/2TOeUg4

Source: cdw.com/content/cdw/en/solutions/digital-workspace.html

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How the 5G Revolution Could Increase Mobile Security & Opportunities for Hackers

March 18, 2020, 1:56 pm
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5G will work with a vast array of corporate networks, applications, and devices that will call on it for a variety of needs, ranging from managing the smart home to operating autonomous cars. But all of those implementations also create opportunities for hackers to attack. Here's why. https://cdw.social/2W7mCmZ

Source: fortune.com/2020/02/20/5g-wireless-security-hackers/

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Will changing password policy (GPO) force compliant users to change?

March 18, 2020, 1:58 pm
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My organization will be moving to 16 character passwords and will not have a max password age (will not have to reset their passwords after so many days).

Obviously, if someone has a 9 character password, they will need to change. But if someone has a compliant password that meets the requirements (16 or more, complexity, etc.) —will they be forced to change their password as well or will they be able to carry on as normal?

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Error when trying to promote a new DC

March 18, 2020, 2:12 pm
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Trying to add 2 new 2019 DC's (a primary and a secondary) to an existing domain replacing the current old 2008 r2 DC's. I was able to promote the first one without issues, transferred all the FSMO roles to it without issues as well.

Now trying to promote the secondary DC I keep getting this error:

I've tried setting primary DNS to the new primary server, no go. Not sure if I moved the FSMO roles too early? Wondering if I should move them back to the old primary DC then try this again. Then once this is all said and done I can once again move the roles back to the new PDC.

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Gmail calendar meeting seen by my work email account

March 18, 2020, 2:22 pm
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Invites sent to me on my personal GMail calendar are also seen by my work email even if the sender is not adding my work email. I do not know how anything sent to my GMail regarding the calendar is seen by my work domain email. Ive done tests and i can replicate the issue but do not know whats causing it. I checked and theres no delegate permissions anywhere.

I have both emails setup on Outlook on my notebook. I removed my gmail from Outlook and i can still see the invites on my work email.

I have an iphone and ipad with both account and even deleted my work account from the devices and still the issue persists. As you can see this is concerning as my private DATA especially medical aoppinments should not be seen by my work account. 

Please helop

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Does 2008 R2 Foundation need the FSMO roles?

March 18, 2020, 2:22 pm
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I have a client with a single server running Server 2008 R2 Foundation currently. We have purchased a new server with 2019 Essentials. I am staging the migration mostly, as there is third party software on Server 2008 that needs to be coordinated/moved to the new 2019 server.

I know every version of Server Essentials wants/needs to have FSMO roles, if AD roles are installed. Otherwise, it will shut down like every other day.Does 2008 R2 Foundation have same restriction?

I ask since we still need to migrate third party software from old to new, and the 2008 server will keep running for some time. Will promoting/taking the roles of the 2019 server cause 2008 server to shutdown?

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How to undo changes made to a mail flow rule

March 18, 2020, 2:22 pm
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Greetings hive mind. 

I accidentally over wrote a list of blocked email address in the 365 admin portal and no only have the latest address added. Is there a way to recover what was listed before my mistake? I do not care if I have to type them in again, if they cannot be restored en mass.

Any advice or suggestions would be greatly appreciated.

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powershell command to list all mailboxes and their folder size

March 18, 2020, 2:33 pm
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What would be the Powershell command to list all mailboxes and their size for a specific domain within a multi-tenant exchange environment? I can not seem to locate this at all.  

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Does plan to migrate Server Essentials 2012 to WS2019 Std. have any obvious flaw

March 18, 2020, 2:37 pm
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I am in the process of doing a Server Hardware refresh and migration. My client has a Server 2012 ESSENTIALS running on a Dell PET 320. I am planning to refresh it with a PET 340 (48 GB RAM, 3 x 480 GB SSD in RAID-5), Windows Server 2019 Standard, with the server as a host of (2) Hyper-V VMs. I’ve created two partitions on the RAID array: a 150 GB C: and a 740 GB D:. I created a Hyper-V DC (well not yet a DC) with a dynamically-expanding .vhdx set for a max of 150 GB on the D: partition and 16 GB RAM, as well as a static 512 GB .vhdx for the 2nd VM (App server) on the RAID [HOST] D: drive, and 16 GB RAM (leaving 16 GB RAM for host).

Using the existing SSL VPN, I joined the HOST to the existing domain. Using the same SSL VPN, I joined the two Hyper-V VMs to the existing domain as well.

Now the question is, is it ‘doable’ or unadvised to...

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Funniest joke of the day

March 18, 2020, 2:37 pm
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users/exch2010 in sub-domain, mailbox in root domain with exchange 2016 server

March 18, 2020, 2:38 pm
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is it possible to have the user that matches the mailbox to reside in a subdomain

whilst the mailbox that matches the user, is in the root domain?

i installed a 2016 server in the root domain.

but my 2010 server is in my child domain. along with all the user accounts and matching mailboxes.

I am having some trouble migrating users via ECP

so i downlaoded a trial for code two migration software heard good things.

i got a test job set up successfully for 1 single test user/mailbox on the 2010 server. but when i try to start it it says :

"match at least one pair of mailboxes from source and target servers"

when i go into the match settings? automatch automatch button. it comes back and says unmatced = 1

im only guessing this is because there isnt a matching user on the root domain that the exchange 2016 server is on.

im really hoping i dont have...

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How do I customize email ticket

March 18, 2020, 2:44 pm
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I really need help customizing the help desk email.  

The canned response said goto

settings>helpdesk settings>ticket notifications

What is helpdesk settings?  

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WipeDrive Tutorial: Pre-Wipe Encryption Key Reset

March 18, 2020, 3:01 pm
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Tutorial on using the 'Pre-Wipe Encryption Key Reset' command in WipeDrive Settings.  
This is for any drives with hardware level encryption. WipeDrive will use the OPAL command to reset the encryption key at the beginning of the wipe pattern. Ensuring the data is irretrievable.
This video explains our best practice recommendation.

For more information on WipeDrive Enterprise, contact our Sales Team at 801.224.2952.

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default password for HP Digital Sender Flow 8500 fn2?

March 18, 2020, 3:31 pm
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We have a brand new HP Digital Sender Flow 8500 fn2 scanner. Don't know default password for "Administrator". I have set password for "admin" in the network setting. It seems not work.

Do you know the default password for this device? Furthermore how to reset password or go to factory default, if I don't know password or forget what I input for password?

Thanks.

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spicework URL no longer secured after firewall updates

March 18, 2020, 3:37 pm
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We recently updated our firewall and the url we use for spiceworks no longer works with https.

is there a way to fix this? Also would like to find out if we can go away from using ip in our url and have a domain name instead. How can we go about doing that.

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Deleting Global Log Files USB

March 18, 2020, 3:51 pm
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I recently moved log files to other storage from a USB drive and now I am getting PSODs once a week with the error message stating the drive is full. How does one delete the old/unused files from the USB drive. I can navigate the file system via a Putty session, but I am not sure what to delete. I suppose I could clone the drive to a larger one if it came down to it. This is a home lab on an unsupported version of ESXi version 5

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Installing NAPLAN Secure Browser using SCCM?

March 18, 2020, 3:57 pm
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Hi Everyone,

I would like to deploy the 'NAPLAN Locked down browser' to a school environment using SCCM.

The browser is available as an MSI, but documentation on how to configure the software as an 'Application' in SCCM is virtually non-existant.

Microsoft has a friendly 'You can do it page', which provides ZERO practical advice -

https://educationblog.microsoft.com/en-au/2018/05/naplan-is-going-online-here-are-4-ways-to-get-your...

In order to deploy an application through SCCM I need -

  • Correct install switches (e.g.: does /s work?)
  • Software status (check if software is already installed, check if software installed correctly)
  • Uninstall string (so that the software isn't permanently 'stuck' on student computers)

Has anybody taken the SCCM approach to installing this software?

If so can you please provide some assistance?

Kind Regards,

Davo

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pfsense on a watchguard x550e hanging

March 18, 2020, 4:32 pm
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Can anybody help please. 1) correct bios settings for pfsense, and 2) the boot seems to be hanging on the following line en/decryption controller. Can someone help please?

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VMware-Dell Host Issue?

March 18, 2020, 4:48 pm
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Have a Dell R320 Vmware 6.5 essentials host with 5 windows vm on it

The light on the front of it is and has been blue.

It a single host connected to a new ups no warnings from that

It just restarted nothing I can see as to why ?

No power surge of flux.

Where do you all recommend I start looking as to why this happened?

Event logs

where in vmware dashboard can I look?

Just looked in Open mange and the Physical disks on controller Perc H310 mini have yellow bings on all 4 drives this is Raid 5 with 4 1TB ssd drives

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