Dear All ,
I have a big problem with this spiceworks application. I have installed this application for 2 weeks in my office. And then after i observe this application several day , appear problem like this chronologies :
1. First, i have network with IP address DHCP enabled in my office and i have 600 device in my office to be monitored. We don't use static IP.
2. I decide to use spiceworks Agent in computer client to make good result of collecting & reporting data and information from computer client.
Because before that, i have tried use feature scan network, and then a lot of trouble appear like device unknown, wmi configuration, etc . I have followed instruction from this forum to solve that but, the result is nil . So, i decide to use Agent in computer client to collect data. And that run successfully.
3. For 2 weeks i observe update info from this spiceworks server. And the problem finally appear.
These are Timeline Info in my spiceworks server :
* IP Address changed on scanner-tbs
IP Address was 10.1.3.28, now 10.1.8.119 - Feb 15, 2013 @ 11:46 am
* MAC Address changed on scanner-tbs
M AC Address was 00:21:86:2E:3E:C6, now 00:21:86:2E:3E:96 - Feb 15, 2013 @ 11:46 am
* Bios Date, Bios Version, DNS Domain ... changed on scanner-tbs - Feb 15, 2013 @ 11:46 am
Bios Date was 2009-06-10, now 2009-10-23
Bios Version was 5CKT50AUS, now 5CKT57AUS
DNS Domain was workgroup, now tbs
M emory was 876 M B, now 876.2 M B
Name was agust-p pk, now scanner-tbs
Owner was Benny Putra Leo, now Lenovo User
Server Name was agust-ppk, now scanner-tbs
* Bios Date, Bios Version, DNS Domain ... changed on agust-ppk - Feb 15, 2013 @ 12:00 pm
Bios Date was 2009-10-23, now 2009-06-10
Bios Version was 5CKT57AUS, now 5CKT50AUS
DNS Domain was tbs, now workgroup
M emory was 876.2 M B, now 876 M B
Name was scanner-tbs, now agust-pp k
Owner was Lenovo User, now Benny Putra Leo
Server Name was scanner-tbs, now agust-ppk
* IP Address changed on scanner-tbs - Feb 15, 2013 @ 03:46 pm
IP Address was 10.1.3.28, now 10.1.8.119
* MAC Address changed on scanner-tbs - Feb 15, 2013 @ 03:46 pm
M AC Address was 00:21:86:2E:3E:C6, now 00:21:86:2E:3E:96
* Bios Date, Bios Version, DNS Domain ... changed on scanner-tbs - Feb 15, 2013 @ 03:46 pm
Bios Date was 2009-06-10, now 2009-10-23
Bios Version was 5CKT50AUS, now 5CKT57AUS
DNS Domain was workgroup , now tbs
M emory was 876 M B, now 876.2 M B
Name was agust-pp k, now scanner-tbs
Owner was Benny Putra Leo, now Lenovo User
Server Name was agust-p pk, now scanner-tbs
* Bios Date, Bios Version, DNS Domain ... changed on agust-ppk - Feb 15, 2013 @ 04:00 pm
Bios Date was 2009-10-23, now 2009-06-10
Bios Version was 5CKT57AUS, now 5CKT50AUS
DNS Domain was tbs, now workgroup
M emory was 876.2 M B, now 876 M B
Name was scanner-tbs, now agust-ppk
Owner was Lenovo User, now Benny Putra Leo
Server Name was scanner-tbs, now agust-ppk
After that changing process, device agust-ppk is moved automatically into group TBS and then device scanner-tbs is dismissed. and scanner-tbs not listed again in spiceworks agent list. This action happen twice. And make me so confused for the first. Data in spiceworks server not valid anymore like in the real field. The Number of device listed in spiceworks server becoming less and less again. So, All of You can imagine if this process happen again and again. ~_~"
4. I try to encourage this trouble by browsing n browsing, and i found how the spiceworks server work to update data. Spiceworks automatically associate both IP addresses to the same device if there is multiply address. Of Course in my network it will happen. Because my office use DHCP IP address .So, when the comp A get the new IP, that IP maybe ever being used by comp B. And that trouble possible to appear again like in my timeline history above. device agust-ppk get the new IP, agent send this changing to server, then happen updating data in server. Meanwhile, in server , this IP still being used by scanner-tbs, and server hasn't update the new IP address for scanner-tbs. Spiceworks see this as multiply address case. So, the spice associate this IP address into one device (agust-ppk) and assign agust-ppk into the group where scanner-tbs located. And then scanner-tbs deviced is dismissed.so, this scanner-tbs not listed anymore in my spiceworks agent list. ( Ohhhh noooo ~_~" ... ) I can't monitore device scanner-tb anymore. So , i have lost 2 device data & information now, because of this process.
Could you help me to 'Disable process associate both IP addresses to the same device' process ? or all of you have other methode to avoid this problems .
so, i can monitor all of my device well and validly like in the field .
Thank You for Your Attention and Help