Hello,
I had our printers installed on my laptop using the printer server's IP address. All the sudden our copier stopped showing up in Devices/Printers. It did, however, show up in Word when attempting to print. It shoes the printer as "Unable to Connect". I found that it would let me install/print after installing using the server name. My problem is, the copier that was installed using the IP address still shows in word. I can't find where to remove it. I checked the spool folder and the registry but there's no record of this printer.